Administrative Assistant/Scheduler

Job Title: Administrative Assistant/Scheduler

Employee Classification: Full-Time, nonexempt, hourly.

Rate of Pay: $14.00-$16.00/hour, health benefits, paid vacation, PTO, and 401k match plan.

Specific Responsibilities

Accountable to the Administrative Director.  Responsible for coordinating the daily schedules for the Mental Health providers and Autism services program when needed.  Admin Assistant/Scheduler will answer phone calls, schedule appointments for multiple providers and handle the cancellation emails daily.  Must communicate cancellations to both staff and clients and must document in appropriate spreadsheets/software programs. The Admin Assistant/Scheduler will work in collaboration with the other Admin Assistant/Scheduler to make sure that program operations run smoothly.


  • Answer phone calls and schedule appointments for multiple providers
  • Coordinate staff schedules
  • Verify insurance eligibility and benefits
  • Request authorizations for mental health services
  • Collecting copays and payment information
  • Enter new clients in software
  • Create and organize client file
  • Confirm new intake appointments
  • Order and maintain office supplies
  • Other day to day office tasks not listed above


  • 2+ years of administrative experience
  • Minimum 2 years of college preferred
  • Excellent knowledge and experience with Word, Excel
  • Computer literate and good typing skills required
  • Online management system/database experience required
  • Google Business apps experience preferred (Gmail, Drive, Google Calendar)
  • Medical insurance benefit and billing experience required
  • Strong attention to detail with a high level of accuracy
  • Excellent analytic and problem solving skills
  • Excellent organization and time management skills


Apply Now!

Other jobs at FGTC

There are currently no vacancies.

Training for Clinicians

When you join The Family Guidance & Therapy Center, you become part of our family.

We spend a lot of time in our workplace. Because of that, we are committed to creating happy, supported and appreciated employees.

We provide advanced trainings without contracts for our loyal employees including RDI® consultants .


CEU Provider for BBS


RDI® Consultants


BCBA certification coursework


Exam prep courses for pre-licensed team



EFT core skills


AEDP certification track


EMDR consultation


Internships for BBS


BCBA supervision from a developmental/relational framework

Our Company ‘Why’

When we live purposefully and love fully, we grow a compassionate, understanding, and equal world. This is our journey. Grow with us.


The Family Guidance & Therapy Center is a group of caring professionals who believe treatment should be a collaboration that includes your values, the latest research and our expertise. We are committed to helping you and your family members make lasting change in your lives.

FGTC Values

  1. Push good into this world in everyday moments
  2. Love Wins. Love yourself, love your people, love this life
  3. Live your why. Find it, live it everyday
  4. Ask for help; nobody goes it alone
  5. Everybody belongs here
  6. Empathy and compassion are a daily practice; a choice. We choose to practice both
  7. Feed your soul; she deserves your love and attention
  8. Show up every day as your imperfect self
  9. Have faith in the unknown
  10. There is purpose in your struggle. Growth does not happen without it. Trust your process

Are you a good fit for the FGTC Family?

Below is a list of values that our team works and lives by. Want to know if you will be a good fit for our team?

Consider the following values and how important they are to you:

  • Resilience
  • Always Learning
  • ‘Figure it out’ mentality
  • Problem-solving
  • Flexibility 
  • Creativity
  • Relaxed
  • Relationship oriented
  • Independent 

The majority of entry-level positions at the Family Guidance and Therapy Center require work with children. The ability and desire to relate well to children and their families is essential.

Interested?! Submit your resume to get started.

What happens next? After you submit your resume it will be reviewed by our team. You can expect a reply in the next 24-48 hours from our HR department. Please make sure you have read the qualifications for the job you are applying for before submitting your application.

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